Team
Charlotte Rutter
It was living in a number of wonderful family homes throughout her life that helped shape Charlotte Rutter’s love of property and inspired her to pursue a career in real estate.
After joining the industry in 2013, she quickly worked her way up from Assistant Property Manager to Property Manager in just three months, taking on her own portfolio.
Charlotte rises to all of the challenges that her role presents and is 100% focused on her clients and their unique needs. She deals with issues quickly, efficiently and with empathy for all parties involved. She loves the Northern Suburbs and the people that she has the pleasure of working with, watching closely as the area changes and grows at such a rapid pace.
It was Love & Co’s nurturing culture and friendly team that drew her to the company. She thrives on the support and encouragement she receives and the opportunity to offer her clients the best possible service in a warm, welcoming environment.
Charlotte's Properties
Charlotte's Happy Clients
I just wanted to send you a quick note about my property manager Charlotte Rutter.
The whole time I was in my apartment I was very pleasantly surprised by both the level of enthusiasm for her job and the extraordinary level of customer service displayed with every interaction. No matter what the call was about, there was always a kind polite greeting and an ability to accommodate and empathise with my needs.
Charlotte is a stand out in property management and carries the Love and Co brand very confidently and very well.
Again I would like to thank Charlotte for her incredible work and support and wish her the best the future can give.
Very best regards
Robb Abbott
Also just wanted to say a massive thankyou for all your help. There were a lot of really tricky things to deal with with respect to our property, and you have always been quick to respond and knowledgeable.
Your management of our tenants was absolutely first class, and allowed us to have peace of mind when trying to arrange our knockdown/rebuild - which was quite a stressful thing to do during COVID.
I would happily recommend Love to anyone, and would of course use you guys again if/when we have an investment property in the future.
Thanks again Charlotte.
Regards,
James.
She has been responsive, flexible, polite and has made my first experience at renting out my first investment property very easy.
Just sending you the email regarding the end of our lease.
Also just wanted to say we're incredibly grateful that you approved our lease so long ago. It allowed us to get out of home and begin our life together which has been incredibly beneficial. You have been so great to deal with. Thank you so much.
You've been a dream property manager, Charlotte! So easy to deal with!